Management and Hosting | Oshine

Property Management:

Managing your bookings
Comprehensive property details
Prices and facilities summary
P&L calculator*
Management of the housekeeper, property changeover and checkouts.
Property spot checks and quality control.

Management of the below additional services is also available:

Cleaning of the apartment
High quality linen and towels service
Provision of supplies for bathroom and kitchen
Supply of complimentary guest welcome tray
Commercial waste collections
Other services as requested by the owner such as window cleaning etc

Marketing of your property including:

Professional photography
Listed and managed on AirBnB, Booking.com and Vrbo
Initial start up will be AirBnb, once established the property will be added to your other hosting accounts.

Guest Support and Communications:

Create and supply property handbook to include guest services/local and property
information
Providing advance information to guests about their stay as well as local recommendations and attractions
Offering information and guidance and about the local area
Managing guest relations when in residence
Post-stay guest feedback requests and analysis
Guest point of contact
24/7 On Call out of hours emergency number for guests

Caretaker Service:

Weekly property visits when property is empty.
365 day secure key-holding service.
Maintenance reporting – advising on any repairs that the property requires.
Quarterly meter reading for owners and assisting with boiler maintenance.
Checking property in winter months – monitoring heating – checking for leaks/storm
damage
Reporting back to owner re condition of property.
Minor property maintenance

Other Services:

Window cleaning
Property maintenance and repairs,
Landlord Gas Safety Certificates, Fire Risk Assessments and PAT testing.
Competitor Research & Recommendations