Privacy Policy

Effective Date: June 2025
Last Updated: June 2025

1. Introduction

This Privacy Policy explains how Oshine ("we", "us", or "our") collects, uses, and protects your personal data when you use our website or services. We are committed to safeguarding your privacy and ensuring that your personal information is protected.

We operate in the UK and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Oshine Ltd
info@oshine.co.uk

We provide holiday home rentals and Airbnb setup services across the Southwest.

3. What Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, title
• Contact Data: Email address, phone number, postal address
• Booking Data: Property details, check-in/check-out dates, guest preferences
• Payment Data: Billing address, payment method (processed securely via third-party providers)
• Technical Data: IP address, browser type, device information, cookies
• Marketing Data: Preferences for receiving marketing from us

4. How We Collect Your Data

We collect data through:

• Direct interactions (e.g., booking forms, contact forms)
• Third-party platforms (e.g., Airbnb, Booking.com)
• Cookies and analytics tools (e.g., Google Analytics)
• Social media interactions

5. Why We Collect Your Data

We use your data to:

• Process bookings and manage holiday rentals & serviced accommodation
• Provide Airbnb setup and furnishing services
• Communicate with you about your booking or project
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

6. Sharing Your Data

We may share your data with:

• Service providers (e.g., cleaners, maintenance teams, payment processors)
• Platform partners (e.g., Airbnb, Booking.com)
• Legal authorities if required by law

We ensure all third parties respect your data and comply with data protection laws.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law (e.g., tax or accounting obligations).

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at info@oshine.co.uk.

9. Cookies

Our website uses a small number of cookies provided by GoDaddy to ensure basic functionality and improve user experience. These cookies are:

• Anonymous: They do not collect personally identifiable information.
• Essential: Used for website performance, security, and analytics.
• Non-tracking: We do not use cookies for advertising or behavioral tracking.

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Intellectual property

The copyright in the material contained in this website, and any trademarks and brands included in that material belong (unless otherwise stated) to Oshine. All rights are reserved. Permission is granted to users to electronically copy or print portions of this site solely for their own personal, non-commercial use. Any other use of materials on this site without prior written consent is strictly prohibited.

All product names, logos and devices displayed on this website are either trade marks and/or registered trade marks of Oshine, or trade marks and/or registered trade marks owned by third parties and used under licence by Oshine, unless otherwise noted. Trade marks owned by or licensed to Oshine are indicated by an appropriate trade mark symbol (® or ™), or are set off from surrounding text (for example by use of CAPITALS). Oshine Limited also owns goodwill and/or reputation associated with these trade marks, unless otherwise noted.

The use or misuse of these trade marks or any other materials by third parties, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trade mark law, the law of passing off, the laws of slander and libel, the laws of privacy and publicity, and communications regulations and statutes.